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When conducting investigations into incidents/accidents, interviews are an important source of evidence; sometimes they are the only source of evidence. However interviewing skills do not come natura…
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The latest figures published by the reveal a worrying trend. Stress and mental health problems amongst workers in Great Britain is now at its highest level for 17 …
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"Conversations are like fuel – it’s the energy that keeps a company going"
Conversation matters; through conversations we share ideas, enthusiasms, concerns and question…
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Our team has had a busy year providing support to new and existing clients through various treatment methods. Our psychologists were able to offer over 1330 individual psychologi…
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We know that procedures are an important part of our safety system. We use them a lot, often multiple times in a day. They are also one of the first things we tend to look at after an accident or inc…
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Across many industries, the concept of safety culture and its importance is becoming widespread and well accepted. Implementation of tools and guidance for the workforce to support culture developmen…
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Safety conversations can occur when we see someone – a co-worker, supervisor or contractor – doing something unsafe, or with the potential to compromise safety. They can range from im…
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An expert team is investigating a complex process incident that has had a considerable negative impact within the organisation. The team members share a similar background, and they spend a lo…
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The most important aspect of any investigation is discovering what happened and why, so that it can be prevented from reoccurring. While there are a number of areas and skills that come into doing t…
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Most of the time people get things right. We plan to act in a certain way to get a particular outcome, and we get the outcome we want. But every so often things go wrong. We make mi…
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Our next course is to be held at the Keil Centre offices in Edinburgh between 1st – 5th October 2018.
‘Ergonomics Essentials’ is a comprehensive 5-d…
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Stress… pressure… tension… Most of us experience some degree of stress in the workplace on a daily basis. Often it can be a good thing in small doses, leading us to p…
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The Keil Centre produces a bi-annual newsletter, Business In Mind, which contains articles about recent projects we have delivered and any latest business news.
If you wish to sign up to receive a…
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Fatigue is a major problem in today’s society. From shift-work and non-traditional working hours to the challenge of balancing work/life demands, it is getting harder to obtain sufficient sleep…
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During an investigation it is often tempting to focus on finding the ‘problem’ and fixing it so the event can’t happen again. When the problem or fault is a technical issue, this is…
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Communication – particularly the ability to communicate well – is an area that most people take for granted. Often, not much thought goes into how we communicate, particularly when we kno…
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has recently joined The Keil Centre as a Principal Human Factors Consultant, based in Edinburgh.
James is an Ergonomics and Human Factors spe…
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Communication is central to our everyday life as humans. As such, we can sometimes underestimate the importance of communicating accurately and the need to ensure our conversation partner has develop…
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Common, everyday errors occurring within high risk industries can sometimes have disastrous results. While it is always important to understand the error that was made, it is often the case that thes…
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It has long been recognised that the mental health of individuals in a workforce contributes to business viability. For example, we know that mental health problems can affect productivity and …
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A crucial part of an organisation’s safety performance comes down to strong safety leadership at all levels. Research has shown that certain leadership styles are more closely related to a posi…
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Traditionally many organisations have focused on learning from incidents and accidents to make system improvements. Over time, sources of information for improvements can include close calls, near mi…
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The Keil Centre is pleased to announce that another round of the very successful Human Factors in Health and Safety Professional Development programme…
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Many organisations follow a set initial training programme for all new employees. Often this is carried out with little reflection on whether or not it still meets the needs of the organisation. It i…
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Congratulations to Tim Sweet of Jacobs and Ross Swainson of Caltex Australia who both won an award from The Institution of Chemical Engineers (IChemE) for best application of human factors knowledge.…
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We are pleased to announce that has recently joined The Keil Centre as a Principal Human Factors Advisor, based in Canberra.
…
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Wishing you a Merry Christmas and a Happy New Year from everyone at The Keil Centre!
As the year draws to a close, we reflect on many varied and interesting projects across the globe. We have high…
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The Keil Centre is pleased to announce that it has written a book on how to incorporate human factors considerations within the design and operation of chemical and processing&nbs…
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The Keil Centre has worked with Johnson Matthey to develop the The ‘My Team, My Responsibility’ programme. The programme involves six short interactive learning modules, each aligned to t…
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We are pleased to announce that our Counselling Psychologist, , will be assuming the role of Clinical Services Manager from October 2016. Although Jenny Foley will be step…
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The Keil Centre is continuing their partnership with North Ayrshire Council to deliver effective senior and middle management Leadership Development Training as part of the Council’s Leadership…
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We are pleased to announce that has recently joined The Keil Centre as a Principal Human Factors Advisor, based in Brisbane.
Nicole is a passionate advocate of a systems approach t…
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An EHS Culture Framework sets out the specific, critical behaviours required at each level of an organisation to achieve a strong safety culture and excellent safety performance. The approach h…
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The Keil Centre has been providing award-winning, internationally recognised, expert consultancy under the ‘Human Factors’ heading for over two decades. Under the broad banner ‘safe…
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Developing effective interviewing skills could be the key.
Many high reliability organisations have invested heavily in the implementation of a structured incident investigation and analysis proce…
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The Keil Centre is proud to announce its recent Investors In People (IIP) accreditation at Platinum level, the first company in Scotland to achieve the highest level of IIP accreditation.
The Ke…
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The Keil Centre is proud to be the leading sponsor for the IChemE Hazards 26 conference, taking place on 24-26 May 2016 at the Edinburgh International Conference Centre.
Widely recognised as …
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Do investigations in your organisation get to the underlying human and organisational contributions? Does your organisation have people with the right skills and with access to the right method…
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Fatigue is a well-recognised workplace safety concern. The impact of fatigue can affect:
Over the last 12 months, many companies have embarked upon significant change programs. To meet falling commodity prices and project demands, many companies are considering restructures, merger…
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Having an open working environment where employees are comfortable and confident in speaking up about any safety concerns and intervening if something is unsafe is an integral part of a safe organisa…
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A big challenge that comes with developing safety culture is maintaining focus and momentum. Even organisations with a mature safety culture need to actively promote the key behaviours and thin…
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The Keil Centre is pleased to announce that another round of the very successful modular Human Factors in Health and Safety Professional Development programme, run in p…
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Developing a strong safety culture is key to excellent safety performance. An organisation will often develop a safety culture framework that describes behaviours and thinking styles it wants to prom…
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Is your company or site seeking to understand its current level of Human Factors integration and develop a coherent HF strategy? We are seeking companies who aim to do just this and are keen to be ea…
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Awareness and assessment of risk, and decisions made based on those assessments, occur at all levels of an organisation. These decisions often require people to make accurate judgments about future l…
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There is now a sizeable body of evidence that suggests it is important to build resilience and tackle psychological ill-health at work; but what does this really mean for individuals and organisation…
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A common problem in many technical organisations is their procedures, which are effectively an interface on a piece of paper. They can be lengthy, complex, hard to navigate and read, and many do not …
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The summer is here and for many of us this means the arrival of long-awaited holiday time. Travelling and holidaying with children comes with its own set of challenges and expectations. As much as ho…
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Why are my actions not working as I expect them to? Why am I not as effective as I hope to be? One of the most commonly reported benefits of coaching is the ability to reflect on pattern…
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Competencies have been the main player in town when it comes to organisational behaviour for the past few decades. However, many organisations find themselves with complex, and sometimes multip…
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Fatigue is better understood as 'tiredness' for most of us. Sometimes we recognise it all too easily and at other times we don’t and it overtakes us: e.g. falling asleep on the sofa in fr…
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The Keil Centre is pleased to announce that another round of the very successful modular Human Factors in Health and Safety Professional Development programme, run in partnership wit…
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The Keil Centre will be speaking and exhibiting at the IChemE Hazards 25 Conference in Edinburgh between 13-15 May 2015.
The process safety conference aims to share best practice, latest rese…
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The Keil Centre is delighted to announce that all the delegates who attended our 2015 Ergonomics Essentials Courses successfully passed the W506 exam, with excellent pass rates ranging up to 86%.
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The Keil Centre is pleased to announce that they will be presenting at the Control Rooms Conference in London on 26th and 27th November 2014.
Janette Edmonds will be presenting on the topic of Tra…
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The Keil Centre is pleased to announce it has been successful in achieving the top Gold standard in the Healthy Working Lives Award Programme.
Healthy Working Lives aims to improve healt…
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