When conducting investigations into incidents/accidents, interviews are an important source of evidence; sometimes they are the only source of evidence. However interviewing skills do not come natura…read more
"Conversations are like fuel – it’s the energy that keeps a company going"
Conversation matters; through conversations we share ideas, enthusiasms, concerns and question…read more
We know that procedures are an important part of our safety system. We use them a lot, often multiple times in a day. They are also one of the first things we tend to look at after an accident or inc…read more
Across many industries, the concept of safety culture and its importance is becoming widespread and well accepted. Implementation of tools and guidance for the workforce to support culture developmen…read more
Safety conversations can occur when we see someone – a co-worker, supervisor or contractor – doing something unsafe, or with the potential to compromise safety. They can range from im…read more
An expert team is investigating a complex process incident that has had a considerable negative impact within the organisation. The team members share a similar background, and they spend a lo…read more
The most important aspect of any investigation is discovering what happened and why, so that it can be prevented from reoccurring. While there are a number of areas and skills that come into doing t…read more
Most of the time people get things right. We plan to act in a certain way to get a particular outcome, and we get the outcome we want. But every so often things go wrong. We make mi…read more
‘Ergonomics Essentials’ is a comprehensive 5-d…read more
Stress… pressure… tension… Most of us experience some degree of stress in the workplace on a daily basis. Often it can be a good thing in small doses, leading us to p…read more
The Keil Centre produces a bi-annual newsletter, Business In Mind, which contains articles about recent projects we have delivered and any latest business news.
If you wish to sign up to receive a…read more
Fatigue is a major problem in today’s society. From shift-work and non-traditional working hours to the challenge of balancing work/life demands, it is getting harder to obtain sufficient sleep…read more
During an investigation it is often tempting to focus on finding the ‘problem’ and fixing it so the event can’t happen again. When the problem or fault is a technical issue, this is…read more
Communication – particularly the ability to communicate well – is an area that most people take for granted. Often, not much thought goes into how we communicate, particularly when we kno…read more
James is an Ergonomics and Human Factors spe…read more
Communication is central to our everyday life as humans. As such, we can sometimes underestimate the importance of communicating accurately and the need to ensure our conversation partner has develop…read more
Common, everyday errors occurring within high risk industries can sometimes have disastrous results. While it is always important to understand the error that was made, it is often the case that thes…read more
It has long been recognised that the mental health of individuals in a workforce contributes to business viability. For example, we know that mental health problems can affect productivity and …read more
A crucial part of an organisation’s safety performance comes down to strong safety leadership at all levels. Research has shown that certain leadership styles are more closely related to a posi…read more
Traditionally many organisations have focused on learning from incidents and accidents to make system improvements. Over time, sources of information for improvements can include close calls, near mi…read more
The Keil Centre is pleased to announce that another round of the very successful Human Factors in Health and Safety Professional Development programme…read more
Many organisations follow a set initial training programme for all new employees. Often this is carried out with little reflection on whether or not it still meets the needs of the organisation. It i…read more
Congratulations to Tim Sweet of Jacobs and Ross Swainson of Caltex Australia who both won an award from The Institution of Chemical Engineers (IChemE) for best application of human factors knowledge.…read more
Wishing you a Merry Christmas and a Happy New Year from everyone at The Keil Centre!
As the year draws to a close, we reflect on many varied and interesting projects across the globe. We have high…read more
The Keil Centre is pleased to announce that it has written a book on how to incorporate human factors considerations within the design and operation of chemical and processing&nbs…read more
The Keil Centre has worked with Johnson Matthey to develop the The ‘My Team, My Responsibility’ programme. The programme involves six short interactive learning modules, each aligned to t…read more
The Keil Centre is continuing their partnership with North Ayrshire Council to deliver effective senior and middle management Leadership Development Training as part of the Council’s Leadership…read more
Nicole is a passionate advocate of a systems approach t…read more
An EHS Culture Framework sets out the specific, critical behaviours required at each level of an organisation to achieve a strong safety culture and excellent safety performance. The approach h…read more
The Keil Centre has been providing award-winning, internationally recognised, expert consultancy under the ‘Human Factors’ heading for over two decades. Under the broad banner ‘safe…read more
Developing effective interviewing skills could be the key.
Many high reliability organisations have invested heavily in the implementation of a structured incident investigation and analysis proce…read more
The Keil Centre is proud to announce its recent Investors In People (IIP) accreditation at Platinum level, the first company in Scotland to achieve the highest level of IIP accreditation.
The Ke…read more
The Keil Centre is proud to be the leading sponsor for the IChemE Hazards 26 conference, taking place on 24-26 May 2016 at the Edinburgh International Conference Centre.
Widely recognised as …read more
Do investigations in your organisation get to the underlying human and organisational contributions? Does your organisation have people with the right skills and with access to the right method…read more
Fatigue is a well-recognised workplace safety concern. The impact of fatigue can affect:
Over the last 12 months, many companies have embarked upon significant change programs. To meet falling commodity prices and project demands, many companies are considering restructures, merger…read more
Having an open working environment where employees are comfortable and confident in speaking up about any safety concerns and intervening if something is unsafe is an integral part of a safe organisa…read more
A big challenge that comes with developing safety culture is maintaining focus and momentum. Even organisations with a mature safety culture need to actively promote the key behaviours and thin…read more
The Keil Centre is pleased to announce that another round of the very successful modular Human Factors in Health and Safety Professional Development programme, run in p…read more
Developing a strong safety culture is key to excellent safety performance. An organisation will often develop a safety culture framework that describes behaviours and thinking styles it wants to prom…read more
Is your company or site seeking to understand its current level of Human Factors integration and develop a coherent HF strategy? We are seeking companies who aim to do just this and are keen to be ea…read more
Awareness and assessment of risk, and decisions made based on those assessments, occur at all levels of an organisation. These decisions often require people to make accurate judgments about future l…read more
There is now a sizeable body of evidence that suggests it is important to build resilience and tackle psychological ill-health at work; but what does this really mean for individuals and organisation…read more
A common problem in many technical organisations is their procedures, which are effectively an interface on a piece of paper. They can be lengthy, complex, hard to navigate and read, and many do not …read more
The summer is here and for many of us this means the arrival of long-awaited holiday time. Travelling and holidaying with children comes with its own set of challenges and expectations. As much as ho…read more
Why are my actions not working as I expect them to? Why am I not as effective as I hope to be? One of the most commonly reported benefits of coaching is the ability to reflect on pattern…read more
Competencies have been the main player in town when it comes to organisational behaviour for the past few decades. However, many organisations find themselves with complex, and sometimes multip…read more
Fatigue is better understood as 'tiredness' for most of us. Sometimes we recognise it all too easily and at other times we don’t and it overtakes us: e.g. falling asleep on the sofa in fr…read more
The Keil Centre is pleased to announce that another round of the very successful modular Human Factors in Health and Safety Professional Development programme, run in partnership wit…read more
The Keil Centre will be speaking and exhibiting at the IChemE Hazards 25 Conference in Edinburgh between 13-15 May 2015.
The process safety conference aims to share best practice, latest rese…read more
The Keil Centre is delighted to announce that all the delegates who attended our 2015 Ergonomics Essentials Courses successfully passed the W506 exam, with excellent pass rates ranging up to 86%.
The Keil Centre is pleased to announce that they will be presenting at the Control Rooms Conference in London on 26th and 27th November 2014.
Janette Edmonds will be presenting on the topic of Tra…read more
The Keil Centre is pleased to announce it has been successful in achieving the top Gold standard in the Healthy Working Lives Award Programme.
Healthy Working Lives aims to improve healt…read more