Managing the COVID Wall
It’s become obvious that coping with the COVID pandemic is more like running a marathon, rather than a sprint – and not by choice. Whereas in the early days of lockdown in March 2020, the…
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News from The Keil Centre
Loneliness Awareness Week
Organised by , Loneliness Awareness Week is taking place this week (15 - 19th June 2020)
There is recognition that loneliness can have a detrimental effect on our phy…
read moreThe Keil Centre supports a new bedside guide for routine tracheostomy care
Soon after the UK went into lockdown, the Chartered Institute of Ergonomics and Human Factors () formed a COVID-19 task force to support the UK’s National Health Service (NHS). Th…
read moreBuilding resilience – COVID-19
Resilience relates to our ability to adapt to changing circumstances. Recently, we have all had to adapt to considerable changes in our everyday and working lives.
The Keil Centre’s Occ…
read moreAdapting Safety Culture Maturity® for Online Assessment
The Keil Centre developed the Safety Culture Maturity® Model (SCMM) almost 20 years ago to assess and improve safety culture. The SCMM provides an assessment of current safety cultur…
read moreReducing Error in Critical Times
The COVID-19 pandemic has taken the whole world by surprise and caused an acute, and possibly chronic, impact on all our lives. It has, in particular, highlighted our huge reliance on the health prof…
read moreFACE COVID – How to Respond to the Corona Crisis
One of the therapy approaches used by some of the clinicians at The Keil Centre is Acceptance and Commitment Therapy (ACT). In an engaging and informative animation, Dr Russ Harris, a leading ACT tea…
read moreMental Health Awareness Week
Hosted by the Mental Health Foundation, is taking place this week, 18-24th May 2020. The theme is kindness.
Perhaps this year more than ever in light of the…
read moreGuidance to help design effective and usable work procedures for the NHS
The Keil Centre is proud to have provided support to the Chartered Institute of Ergonomics and Human Factors () in the production of guidance to help design effective and usable work proce…
read moreVentilator Emergency Care for COVID-19 patients
The Keil Centre is pleased to have supported the development of the Bedside Guide for Ventilator Emergency Care for COVID-19 patients from the Chartered Institute of Ergonomics and Human Factors …
read moreCOVID-19: Using Behavioural Psychology to Understand Following (and Breaking) Rules
Safety rules are a fact of life in the workplace, and most people are familiar with requirements to wear PPE, follow safe systems of work and carry out risk assessments. Safety rules are a key part o…
read moreCOVID-19: Help for you
During these unprecedented times, The Keil Centre team wants to share with our customers and clients information, reassurance and practical techniques to support your resilience and wellbeing thr…
read moreCOVID-19: Testing of new ventilator systems
The Keil Centre is pleased to have supported the development of new guidance from the Chartered Institute of Ergonomics and Human Factors () to aid the testing of new ventilator systems.
… read moreCOVID-19
We would like to reassure our clients that we are still ‘open for business’ to support our clients during the Coronavirus (COVID-19) outbreak.
For clients receiving our clinica…
read moreHuman Factors in Health & Safety 2020
The Keil Centre is pleased to announce that another round of the very successful Human Factors in Health and Safety Professional Development programme, run in partnership with the Institution of Chem…
read moreHR Network Student of the Year Award 2019
Congratulations to Loretta Windsor-Mackenzie for winning HR Network Student of the Year Award 2019. Loretta was a student at Edinburgh Napier Business School and undertook a dissertation on we…
read moreLeadership resilience
We are pleased to confirm our Programme for Leadership Resilience will start in 2020.
The Keil Centre is partnering with Susan Grandfield from SG Development Solutions to host a seminar se…
read moreTop Gun for Human Factors Investigators
The Keil Centre’s human factors investigation specialists have more than 60 years’ combined experience in investigating incidents. They include experts who have previously worked full…
read moreManaging Human Factors in a Shipping Company
Human factors can seem difficult to manage and it is not always clear where to start or go next. An effective start is to measure progress, identify priorities and define an effective way forward.
…
read moreFactoring the Human into Procedure Design and Incident Investigation
The NHS is an environment where safety is of the utmost importance to employees and patients 24 hours a day, 365 days every …
read moreThe Keil Centre's book on Human Factors
In 2016 The Keil Centre launched a book on how to incorporate human factors considerations within the design and operation of chemical and processing plants. The book was published by El…
read moreOur tools for analysing Human Factors in Incident Investigation
The Keil Centre developed a set of to assist investigators who do not have a human factors background to dig deeper into the behavioural reasons of w…
read moreFatigue Management - Latest Research
When we think of fatigue, we often think of little or no sleep, sleep disorders or accidents that have resulted from fatigued workers. While getting enough sleep is vital for fatigue management, and …
read moreTrauma and Resilience
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read moreNew Training Course - Investigative Interviewing
When conducting investigations into incidents/accidents, interviews are an important source of evidence; sometimes they are the only source of evidence. However interviewing skills do not come natura…
read moreStress on the rise
The latest figures published by the reveal a worrying trend. Stress and mental health problems amongst workers in Great Britain is now at its highest level for 17 …
read moreConversational Leadership
"Conversations are like fuel – it’s the energy that keeps a company going"
Conversation matters; through conversations we share ideas, enthusiasms, concerns and question…
read moreTen Years of User Conferences
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read moreClinical Services Update
Our team has had a busy year providing support to new and existing clients through various treatment methods. Our psychologists were able to offer over 1330 individual psychologi…
read moreProcedures - are they still working as needed?
We know that procedures are an important part of our safety system. We use them a lot, often multiple times in a day. They are also one of the first things we tend to look at after an accident or inc…
read moreInfluencing Culture
Across many industries, the concept of safety culture and its importance is becoming widespread and well accepted. Implementation of tools and guidance for the workforce to support culture developmen…
read moreSafety Conversations - An important but difficult skill
Safety conversations can occur when we see someone – a co-worker, supervisor or contractor – doing something unsafe, or with the potential to compromise safety. They can range from im…
read moreThe Risk of Cognitive Bias
An expert team is investigating a complex process incident that has had a considerable negative impact within the organisation. The team members share a similar background, and they spend a lo…
read moreReport Writing Skills
The most important aspect of any investigation is discovering what happened and why, so that it can be prevented from reoccurring. While there are a number of areas and skills that come into doing t…
read moreHuman Factors for Strengthening Organisational Performance (Australia)
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read moreManaging human factors: Where do we start?
Most of the time people get things right. We plan to act in a certain way to get a particular outcome, and we get the outcome we want. But every so often things go wrong. We make mi…
read moreThe impact of stress in YOUR workplace
Stress… pressure… tension… Most of us experience some degree of stress in the workplace on a daily basis. Often it can be a good thing in small doses, leading us to p…
read moreManaging Human Failure (Australia)
Upcoming professional development training – 16 & 17 May 2018 in Perth, WA
…
read moreOur newsletters
The Keil Centre produces a bi-annual newsletter, Business In Mind, which contains articles about recent projects we have delivered and any latest business news.
If you wish to sign up to receive a…
read moreFatigue
Fatigue is a major problem in today’s society. From shift-work and non-traditional working hours to the challenge of balancing work/life demands, it is getting harder to obtain sufficient sleep…
read moreHuman Factors in Investigation
During an investigation it is often tempting to focus on finding the ‘problem’ and fixing it so the event can’t happen again. When the problem or fault is a technical issue, this is…
read moreCommunication Techniques
Communication – particularly the ability to communicate well – is an area that most people take for granted. Often, not much thought goes into how we communicate, particularly when we kno…
read moreJames Bunn joins The Keil Centre
has recently joined The Keil Centre as a Principal Human Factors Consultant, based in Edinburgh.
James is an Ergonomics and Human Factors spe…
read morePositive safety communication
Communication is central to our everyday life as humans. As such, we can sometimes underestimate the importance of communicating accurately and the need to ensure our conversation partner has develop…
read moreIdentifying the risks - before and after an accident
Common, everyday errors occurring within high risk industries can sometimes have disastrous results. While it is always important to understand the error that was made, it is often the case that thes…
read moreEnhancing the mental health of your workforce
It has long been recognised that the mental health of individuals in a workforce contributes to business viability. For example, we know that mental health problems can affect productivity and …
read moreSafety Leadership
A crucial part of an organisation’s safety performance comes down to strong safety leadership at all levels. Research has shown that certain leadership styles are more closely related to a posi…
read morePre-accident Investigation
Traditionally many organisations have focused on learning from incidents and accidents to make system improvements. Over time, sources of information for improvements can include close calls, near mi…
read moreIChemE HF in Health & Safety Professional Development Programme
Perth, Western Australia
The Keil Centre is pleased to announce that another round of the very successful Human Factors in Health and Safety Professional Development programme…
read moreIs your training as effective as it could be?
Many organisations follow a set initial training programme for all new employees. Often this is carried out with little reflection on whether or not it still meets the needs of the organisation. It i…
read moreIChemE Award Winners
Congratulations to Tim Sweet of Jacobs and Ross Swainson of Caltex Australia who both won an award from The Institution of Chemical Engineers (IChemE) for best application of human factors knowledge.…
read moreHuman Factors Analysis Tools® course coming to Brisbane
Wha…
read moreMelanie Todd joins The Keil Centre
We are pleased to announce that has recently joined The Keil Centre as a Principal Human Factors Advisor, based in Canberra.
…
read moreA Year in Review 2016
Wishing you a Merry Christmas and a Happy New Year from everyone at The Keil Centre!
As the year draws to a close, we reflect on many varied and interesting projects across the globe. We have high…
read moreOut now! Human Factors book by The Keil Centre’s expert team
The Keil Centre is pleased to announce that it has written a book on how to incorporate human factors considerations within the design and operation of chemical and processing&nbs…
read moreMy Team, My Responsibility
The Keil Centre has worked with Johnson Matthey to develop the The ‘My Team, My Responsibility’ programme. The programme involves six short interactive learning modules, each aligned to t…
read moreNew Clinical Services Manager
We are pleased to announce that our Counselling Psychologist, , will be assuming the role of Clinical Services Manager from October 2016. Although Jenny Foley will be step…
read moreTraining that Delivers in Practice
The Keil Centre is continuing their partnership with North Ayrshire Council to deliver effective senior and middle management Leadership Development Training as part of the Council’s Leadership…
read moreNicole Gray joins The Keil Centre
We are pleased to announce that has recently joined The Keil Centre as a Principal Human Factors Advisor, based in Brisbane.
Nicole is a passionate advocate of a systems approach t…
read moreEHS Culture Standard: Tools and Techniques
An EHS Culture Framework sets out the specific, critical behaviours required at each level of an organisation to achieve a strong safety culture and excellent safety performance. The approach h…
read more‘Safe’ Products and Services by The Keil Centre
The Keil Centre has been providing award-winning, internationally recognised, expert consultancy under the ‘Human Factors’ heading for over two decades. Under the broad banner ‘safe…
read moreAre your investigations uncovering the WHY?
Developing effective interviewing skills could be the key.
Many high reliability organisations have invested heavily in the implementation of a structured incident investigation and analysis proce…
read moreIIP Platinum status - first in Scotland!
The Keil Centre is proud to announce its recent Investors In People (IIP) accreditation at Platinum level, the first company in Scotland to achieve the highest level of IIP accreditation.
The Ke…
read moreIChemE Hazards 26 - 24-26 May 2016
The Keil Centre is proud to be the leading sponsor for the IChemE Hazards 26 conference, taking place on 24-26 May 2016 at the Edinburgh International Conference Centre.
Widely recognised as …
read moreInvestigating to understand human and organisational contributions
Do investigations in your organisation get to the underlying human and organisational contributions? Does your organisation have people with the right skills and with access to the right method…
read moreFatigue Risk Management
Fatigue is a well-recognised workplace safety concern. The impact of fatigue can affect:
- Personal safety through poor coordination or falling asleep while driving;
- Process safety throu…
Managing Organisational Change
Over the last 12 months, many companies have embarked upon significant change programs. To meet falling commodity prices and project demands, many companies are considering restructures, merger…
read moreSafety Conversations
Having an open working environment where employees are comfortable and confident in speaking up about any safety concerns and intervening if something is unsafe is an integral part of a safe organisa…
read moreIChemE HF in H&S Professional Development Programme
Brisbane and Melbourne
The Keil Centre is pleased to announce that another round of the very successful modular Human Factors in Health and Safety Professional Development programme, run in p…
read moreReinforcing safety culture
Developing a strong safety culture is key to excellent safety performance. An organisation will often develop a safety culture framework that describes behaviours and thinking styles it wants to prom…
read moreBuilding resilience during change
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read moreEarly adopters
Is your company or site seeking to understand its current level of Human Factors integration and develop a coherent HF strategy? We are seeking companies who aim to do just this and are keen to be ea…
read moreCognitive biases
Awareness and assessment of risk, and decisions made based on those assessments, occur at all levels of an organisation. These decisions often require people to make accurate judgments about future l…
read morePsychological Health Modules
There is now a sizeable body of evidence that suggests it is important to build resilience and tackle psychological ill-health at work; but what does this really mean for individuals and organisation…
read moreDesigning usable procedures
A common problem in many technical organisations is their procedures, which are effectively an interface on a piece of paper. They can be lengthy, complex, hard to navigate and read, and many do not …
read moreHoliday stress
The summer is here and for many of us this means the arrival of long-awaited holiday time. Travelling and holidaying with children comes with its own set of challenges and expectations. As much as ho…
read moreCoaching
Why are my actions not working as I expect them to? Why am I not as effective as I hope to be? One of the most commonly reported benefits of coaching is the ability to reflect on pattern…
read moreBehaviour Standard - beyond competencies?
Competencies have been the main player in town when it comes to organisational behaviour for the past few decades. However, many organisations find themselves with complex, and sometimes multip…
read moreOrganisational approaches to fatigue management
Fatigue is better understood as 'tiredness' for most of us. Sometimes we recognise it all too easily and at other times we don’t and it overtakes us: e.g. falling asleep on the sofa in fr…
read moreIChemE HF Professional Development Programme
Edinburgh, UK
The Keil Centre is pleased to announce that another round of the very successful modular Human Factors in Health and Safety Professional Development programme, run in partnership wit…
read moreHazards 25
The Keil Centre will be speaking and exhibiting at the IChemE Hazards 25 Conference in Edinburgh between 13-15 May 2015.
The process safety conference aims to share best practice, latest rese…
read more100% Pass Rate on Ergonomics Essentials Course
The Keil Centre is delighted to announce that all the delegates who attended our 2015 Ergonomics Essentials Courses successfully passed the W506 exam, with excellent pass rates ranging up to 86%.
…
read moreThe 4th Annual Control Rooms Conference
The Keil Centre is pleased to announce that they will be presenting at the Control Rooms Conference in London on 26th and 27th November 2014.
Janette Edmonds will be presenting on the topic of Tra…
read moreHealthy Working Lives Gold Award
The Keil Centre is pleased to announce it has been successful in achieving the top Gold standard in the Healthy Working Lives Award Programme.
Healthy Working Lives aims to improve healt…
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