Case Studies: Human Factors Training

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The Risk of Cognitive Bias

An expert team is investigating a complex process incident that has had a considerable negative impact within the organisation. The team members share a similar background, and they spend a lot of ti…

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Report Writing Skills

The most important aspect of any investigation is discovering what happened and why, so that it can be prevented from reoccurring. While there are a number of areas and skills that come into doing thi…

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