Privacy Policy
The Keil Centre carries out its role as a Data Controller in accordance with the UK General Data Protection Regulation (GDPR), 2018, and the Data Use and Access Act (DUAA), 2025, which updates aspects of UK data protection law.
We process personal data under lawful bases including consent, contract, and recognised legitimate interests, as permitted by DUAA, 2025. This allows us to process limited personal information for operational and analytical purposes without needing further consent, provided we ensure that your privacy rights are protected.
The following privacy notice sets out how The Keil Centre uses and protects any personal data that you provide to us.
What personal data we may collect
The Keil Centre may collect and process the following data about you:
- Information required to carry out our obligations arising from any contracts entered into between you and/or the contracting organisation (where relevant), and us. Data we collect in such circumstances may include: personal contact details, payment information, psychometric test results, online survey data, exam results. Depending on the nature of such contracts, e.g. for our Clinical and Counselling services, data collected may also be considered “special category” data, as defined by the GDPR.
- If you contact us by writing or email, we may keep a record of that correspondence.
- Information acquired/provided through our website: www.keilcentre.co.uk (or www.keilcentre.com.au) This includes:
- Information provided at the time of enquiring about our services or subscribing to our newsletter.
- Cookies – we use essential and analytical cookies to help us understand how visitors use our website and to improve functionality. These cookies collect anonymous browser and device data (for example, via Google Analytics) but do not identify you personally. Under the Data Use and Access Act 2025, consent is not required for these types of cookies because they are used solely for statistical and functional purposes.
We do not use marketing or tracking cookies, and we never share cookie data with third parties for advertising.
How we use your data
Your data will only be used for the purposes indicated when you submit the data or as detailed under this privacy policy.
We may use personal information held about you in the following ways:
- to carry out our obligations arising from any contracts entered into between you and/or the contracting organisation (where relevant), and us;
- to provide you with the information and services that you request from us;
- to update and enhance our records;
- to compile information relating to your use of our services and make recommendations about goods and services and other areas that may interest you.
How we store your data
Personal data gathered by The Keil Centre is processed and stored securely and is not retained for longer than is necessary. Some data, such as psychometric test results, may be retained in anonymised form to create norm data for internal research purposes and to inform professional practice. In order to prevent unauthorised access or disclosure of personal data, we have robust processing, security and managerial procedures in place to safeguard the physical and electronic information we store.
Any data we collect from you will not be shared with any third parties, unless this forms part of the contracted service being provided to you or your organisation, or is stated otherwise at the point of data collection and your permission has been received. We will never pass your data to third parties for the purposes of marketing.
Your rights
We will take reasonable steps to create an accurate record of any personal data you have submitted. However, we do not assume responsibility for confirming the ongoing accuracy of your personal data. You should notify us of any changes to your details via enquiries@keilcentre.co.uk or telephone us on +44 (0)131 229 6140.
If you wish to change your contact preferences or opt-out of specific marketing communications sent from The Keil Centre, you may notify us via enquiries@keilcentre.co.uk or telephone us on +44 (0)131 229 6140.
You also have the right to access a copy of your personal data. If you would like to request a copy of your personal data or have any other related queries, please email enquiries@keilcentre.co.uk
Complaint response
We aim to acknowledge and respond to any data protection-related complaints within 30 days, in line with DUAA, 2025. You can contact our Data Protection Coordinator at enquiries@keilcentre.co.uk if you have any concerns about how your data is being used.
Feedback
Any questions, comments and requests regarding this privacy notice are welcomed and should be addressed to our Data Protection Coordinator via enquiries@keilcentre.co.uk
Last updated: 28th January 2026