Supervision often emerges from incident investigations as a contributory or root cause. But the non-technical key skills required to supervise effectively are often not specified adequately and supervisors’ key functions can be left unclear or unprioritised. The non-technical side (i.e. the behaviours) are at least as important as the functions, and both are necessary for success.
The Keil Centre can help an organisation to:
- Assess its current supervisory arrangements and issues
- Identify the key supervisory functions it requires and recommend proportionate action for their improvement or optimisation
- Define the behaviours expected of its supervisors as part of a behavioural standards approach
- Train its supervisors in reaching these standards
Benefits of this approach
If frontline leaders have a manageable job and set of functions to deliver, and are empowered to lead and to display the right behaviours, then the result is effective supervision, better productivity and fewer incidents.
Find out more
To find out more about Supervision Support and how it may be applied within your organisation, please telephone our Edinburgh office on +44(0)131 229 6140 or email firstname.lastname@example.org. One of our consultants will be in touch as soon as possible.